We are looking for a talented Integration Developer to set up and integrate Apple Messages for Business, Zendesk, and Sunshine Conversations systems to ensure seamless operation of our customer service platforms.
Responsibilities:
- Integrate Apple Messages for Business with existing systems (e.g., Zendesk and Sunshine Conversations);
- Develop and configure backend solutions to support communication infrastructure;
- Work with Zendesk and Sunshine Conversations APIs to configure and optimize data exchange between platforms;
- Provide technical setup of systems to ensure continuous operation of chat services for operational teams;
- Collaborate with other teams (developers, analysts, customer support) to ensure high quality and efficiency of system performance;
- Troubleshoot technical issues and ensure uninterrupted operation of all integrated components.
Hard skills:
- Experience working with Apple Messages for Business, Zendesk, and Sunshine Conversations;
- Strong knowledge of RESTful APIs, with experience integrating external platforms via APIs;
- Experience with backend system configuration and optimization;
- Knowledge of programming languages such as Python, Node.js, Java, or others commonly used for integrations;
- Understanding of Omnichannel concepts and integration of different communication channels;
- Proficiency in English (both written and spoken).
Our benefits:
- Professional and career growth promotion;
- Competitive salary;
- Paid vacations and sick leaves;
- Internal Medical Program;
- Program for veterans (which includes mentorship, an accessible office for individuals with disabilities, legal support, and additional benefits);
- Flexible working hours;
- Regular corporate social activities;
- Regular technical training at our office;
- English courses;
- Gym, etc.
