We are looking for an Office and Travel Manager who will act as the ‘face’ of our company and ensure visitors and coworkers receive a heartwarming welcome and timely support. You will undertake a variety of day-to-day office tasks and support other business activities. Among other things, you will coordinate all travel arrangements, operations, and will be the go-to person for any relevant matter, from booking tickets to reconciling expenses to ensuring travel safety.
Our ideal candidate can deal efficiently with complaints and has a solid customer service approach. Also needs to be well organized and a competent professional with phenomenal communication skills. The goal is to ensure that office operations are efficient and add maximum value to the organization.
Working hours:
Your daily responsibility list will include:
- Managing our reception area;
- Providing all needed office/kitchen/cleaning supplies;
- Managing the office condition and arranging necessary repairs;
- Maintain office budgets and optimize expenses, work with documents;
- Perform basic bookkeeping activities and update the accounting system;
- Assist in vendor relationship management (including coordination of branding);
- Supervising the daily cleaning of the office area;
- Handle and oversee all travel arrangements (air, lodgings, visa) and operations, arrange travel and accommodations;
- Provide advice on travel documents, insurance, import/export regulations, and process travel reports;
- Cooperation with the HR department;
- Cooperation with the Finance department;
- Track employee leave and sick days and prepare monthly reports;
- Assistance in organizing corporate events, training, etc.
Requirements:
- High school degree;
- Work experience as a Receptionist, Front Office Manager, or similar role;
- Proficiency in Microsoft Office Suite;
- Upper-Intermediate level of English and higher;
- Hands-on experience with office equipment;
- Knowledge of basic bookkeeping principles, office management systems and procedures, and accounting software;
- Solid written and verbal communication skills;
- Professional attitude and appearance;
- A pleasant personality, excellent interpersonal skills;
- Able to deal with emergencies in a timely and effective manner;
- Customer service attitude, ability to be resourceful and proactive when issues arise;
- Well-organized with the ability to prioritize and multitask.
Nice to have:
- Experience in customer service will be a plus;
- Experience or training in travel and tourism is a plus;
- Knowledge of international travel regulations, customs, and currencies is a plus.
Our benefits:
- Professional and career growth promotion;
- Competitive salary;
- Paid vacations and sick leaves;
- Internal Medical Program;
- Program for veterans (which includes mentorship, an accessible office for individuals with disabilities, legal support, and additional benefits);
- Regular corporate social activities;
- Regular technical training at our office;
- English courses;
- Gym, etc.