Front office manager /Travel coordinator

  • Lviv, UA
  • Full Time
  • 11.6.2019

We are looking for a Front office manager who will act as the ‘face’ of our company and ensure visitors and coworkers receive a heartwarming welcome and timely support. You will undertake a variety of day-to-day office tasks and supporting other business activities. Besides other, you will coordinate all travel arrangements operations and will be the go-to person for any relevant matter from booking tickets to reconciling expenses to ensuring travel safety.

Our ideal candidate can deal efficiently with complaints and has a solid customer service approach. Also needs to be well organized and competent professional with phenomenal communication skills. The goal is to ensure that office operations are efficient and add maximum value to the organization.

Your daily responsibility list will include:

  • Managing of our reception area
  • Providing all needed office/kitchen/cleaning supplies
  • Managing the office condition and arrange necessary repairs
  • Maintain office budgets and optimize expenses, work with documents
  • Perform basic bookkeeping activities and update the accounting system
  • Assist in vendor relationship management
  • Supervising the daily cleaning of the office area
  • Handle and overseeing all travel arrangements (air, lodgings, visa) and operations, arrange travel and accommodations
  • Provide advise on travel documents, insurance, import/export regulations, process travel reports
  • Cooperation with the HR department, assistance in organizing corporate events, training etc.

Requirements (must have)

  • High school degree
  • Work experience as a Receptionist, Front Office Manager or similar role
  • Proficiency in Microsoft Office Suite
  • Upper intermediate level of English
  • Hands-on experience with office equipment (e.g. fax machines and printers)
  • Knowledge of basic bookkeeping principles, office management systems and procedures and accounting software
  • Solid written and verbal communication skills
  • Professional attitude and appearance
  • A pleasant personality, excellent interpersonal skills
  • Able to deal with emergencies in a timely and effective manner
  • Customer service attitude, ability to be resourceful and proactive when issues arise
  • Organized with the ability to prioritize and multi-task

Nice to have

  • Experience in customer service will be a plus
  • Experience or training in travel and tourism is a plus
  • Knowledge of international travel regulations, customs and currencies is a plus

Our benefits:

  • Competitive salary;
  • Paid vacation and sick-list;
  • Regular corporate social activities — sport events, pool, bowling, etc.;
  • Regular training in our office;
  • English and German courses;
  • Gym, etc.

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